If you’re working for a company or organization and at the regular staff meeting the new person shows up and is brave enough to ask questions like “why exactly do we do this?” or “I’m trying to better understand…can you explain this?” or “I’m not sure I’m following…what do we do here?”, etc…honor that curiosity (even though you just want to get the meeting over with). It’s a gift. It’s a chance for you to examine your systems and processes that you don’t do, but now you have to do. in order to explain it to the new person.
And if you can’t explain it coherently or your answer is akin to “because that’s what we always do”, then that means you don’t have good systems and processes.
Thank the new person for asking the questions.
And then get to work on fixing those systems and processes.
So that way, you can explain them to the next new person at the next staff meeting.
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